The Challenge:
A family-owned third-party logistics (3PL) provider operating more than 750,000 square feet of hazmat and non-hazmat chemical storage and transportation had relied on Codeworks Enterprise for more than a decade while also supporting customer-specific WMS environments for several major accounts.
Their warehouse operations were strong. The administrative work behind them was not.
On one of the largest customer accounts — an SAP shop — keeping the ERP and the WMS aligned required heavy manual effort:
- Manual Order Printing: Orders printed from SAP and walked to the warehouse
- Spreadsheet Coordination: Shared spreadsheets used to track operations across departments
- Duplicate Data Entry: The same information re-keyed into SAP and the WMS
- Office ↔ Warehouse Coordination: Manual communication between back-office and floor teams
- Post-Shipment Documents: Labels, BOLs, and packing lists generated from SAP after warehouse work was already complete



