The Challenge:
Across all operations, warehouse putaway decisions were historically driven by operator experience rather than standardized system logic.
In many facilities, operators determined storage locations based on familiarity with products, available space, or informal operational habits. While workable in smaller or less complex environments, this approach became increasingly difficult to manage as operations scaled across multiple clients, facilities, product types, and compliance requirements. The operational impact included:
- Inconsistent inventory placement
- Increased misallocation risk
- Dependency on tribal knowledge
- Difficulty onboarding new employees
- Poor space utilization
- Compliance exposure for regulated products
- Inefficient downstream picking processes
- Limited KPI visibility for warehouse leadership
The challenge became even more complex in multi-client environments where different customers required entirely different storage rules within the same facility.



